ABOUT US
sustainable luxury • made consciously • for you
Simpl Swim's story began with the vision to be able to weave quailty, sustainability and luxury together.
"It's about creating a brand that keeps designs simple, bringing the focus back to quality and being really focused on sustainability."
With this vision and inspiration, Simpl Swim was created with eco-conscious women who value quality in mind. Here, you can shop knowing sustainability has been considered at each stage of the design and manufacturing process and fabrics have been chosen to be worn, time and time again.
Simpl Swim brings together our vision and your desire for sustainable luxury, made consciously, for you.
We're also adore our community. We will be collaborating with other Australian female sellers to share products that we love that align with our values. Think this might be you? Read more about here >> Simpl x YOU
Welcome to Simpl Swim. Welcome home.
Read more about Simpl Swim's sustainable practices >> Sustainability
Contact form
FAQs
Shipping
All orders will be shipped within 1 business day (unless stated otherwise on our website).
Once your order has been shipped you will receive an email with a tracking number to follow your order. If you do not receive this email, please check your junk otherwise get in touch - info@simplswim.com.
Simpl Swim is not liable for any lost, stolen or damaged items during delivery.
It is the purchaser’s responsibility to pay for any import taxes, duties or customs fees once the package has reached the country of destination.
Unclaimed orders will be sent back to Simpl Swim and will be the purchaser’s responsibility to pay for re-delivery.
Once an order has been made the address is final.
The expected delivery time is from the date the order was placed and is based on metropolitan areas. Deliveries to rural areas may take longer.
Domestic Shipping Charges (within AUS)
STANDARD SHIPPING
Free standard shipping on all Australian orders over $150
Expected delivery timeframe: 2-5 business days
$8 shipping for orders under $150
EXPRESS SHIPPING
$10 shipping for orders under $150
Expected delivery timeframe: 1-2 business days
International Shipping Charges
NEW ZEALAND
Standard: $10 (7-12 business days (via Australia Post)
Express: $20 (2-3 business days via DHL express)
USA
Standard: $15 (7-15 business days via Australia Post)
Express: $25 (5-7 business days via DHL express)
CANADA
Standard: $15 (7-15 business days via Australia Post)
Express: $25 (5-7 business days via DHL express)
UNITED KINGDOM
Standard: $20 (10-15 business days via Australia Post)
Express: $30 (5-7 business days via DHL express)
EUROPE/ SCANDINAVIA
Standard: $20 (10-15 business days via Australia Post)
Express: $30 (5-7 business days via DHL express)
For countries not listed, please email info@simplswim.com for a personalised quote.
Returns
While we hope you love your items, we know shopping online can be tricky which is why we have made the return process as straight forward as possible. Our Hero Packaging bags also have a double adhesive strip for a second use, meaning you can send your return back in the same bag and we'll compost it on our end!
CONDITIONS OF RETURNS
Returns will be accepted within 14 days of receiving your order for either store credit or exchange of purchase. The store credit or exchange of purchase will be the same value as the original purchase price.
All returns MUST be in their original condition – unworn, unwashed, hygiene seal and tags attached. Items that have been tampered with, worn or washed will not be accepted.
All garments must be tried on over the top of underwear for hygiene purposes.
Sale items are final - no returns or exchanges will be accepted for sale items.
ALL customers are responsible for the cost of returns. For exchanges, the customer must include a 500g prepaid postage satchel for the new item to be posted back. Alternatively, you can request a store credit and re-purchase yourself.
Simpl Swim is not responsible for any lost items during returns.
FAULTY ITEMS
If items are faulty please email info@simplswim.com with a description of the fault and images for the Simpl Swim team to assess within 5 days of receiving the item.
LODGING A RETURN
Email info@simplswim.com within the 14 day period to discuss your return. Please include the following information in your email:
- Order number
- Name of the item to return
- Reason for return
The email will then be viewed by the Simpl Swim customer service team and instructions to follow will be sent back to you.
Payment Options
We accept payment by all major credit and debit card providers, PayPal and AfterPay.
Fit Guide
| XS | S | M | L | XL | XXL | |
| Bust | 79 | 84 | 88 | 94 | 99 | 104 |
| Waist | 63 | 68 | 73 | 78 | 83 | 88 |
| Hip | 88 | 93 | 98 | 103 | 108 | 113 |
*In CM